Utkarsh Srivastava is the Service Delivery Manager at Lenovo PCCW Solutions, Singapore with more than 9 years of experience and a strong foundation in IT infrastructure operations, service delivery, and project management. He has worked with companies such as Logicalis Singapore Pte. Ltd., HCL Services Ltd., HCL Insys Pte Ltd. (part of Lenovo PCCW Solutions), and Vodafone India. He has expertise in service delivery, IT service management, project management, IT security, IT corporate standards compliance, customer relationship management, people management, vendor management, incident management, continuous service improvement, and transformation. He was part of the NUS AMP 2022 – 2023 cohort and shares his experience of the program.
How was your overall experience of the program?
It is an intensive 9-month management program designed to equip professionals with the skills and knowledge needed to excel in today’s fast-paced business environment. Throughout the program, I had the opportunity to delve deep into strategy, leadership, and finance while also gaining expertise in emerging areas such as digital business and transformation, marketing analytics, and growth hacking. These cross-functional skills have given me a solid foundation and a growth mindset to thrive in my business, organization, and industry.
Was there anything about the program that really stood out to you?
Yes, I was able to gain invaluable practical insights, tools, and best practices under the distinguished faculty and industry experts. And that has helped me establish myself as a transformational business leader.
How was your peer group experience?
One of the most valuable aspects of the program was the opportunity to collaborate with high-achieving peers from around the globe. We developed a global perspective and learned how to apply research-driven insights to drive growth through real-world case studies and interactive sessions. The peer group has truly helped me broaden my horizons and provided me with the expertise to make a significant impact in my field.