How the Pandemic has Affected the Services Sector
A study by UCLA Anderson’s Uday Karmarkar, Sam Houston State University’s Hiranya Nath, and Uday Apte of the Naval Postgraduate School reveals how industrialization has upended the services sector.
When business goes back to normal it is going to be a very different normal than we are accustomed to. The study examines 15 years of data from the U.S. Bureau of Labor Statistics. It reveals how industrialization — resulting from increased automation, the outsourcing of jobs and other changes — has upended the services sector in much the same way it changed manufacturing in the 19th and 20th centuries.
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