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What is a Director of Technology and What Do They Do?

Technology plays a critical role in driving organizational success and innovation. At the helm of technological advancement sits the director of technology, a key executive responsible for shaping an organization’s technology strategy and ensuring its alignment with business objectives. This comprehensive article details the role, skills, qualifications, and salary of a director of technology.

What do you mean by director of technology?

A director of technology’s role is similar to that of a chief technology officer (CTO) or head of technology, who is a senior executive tasked with overseeing an organization’s technological infrastructure, operations, and strategic initiatives. They play a pivotal role in driving digital transformation, identifying emerging technologies, and leveraging them to gain a competitive advantage.

What does a director of technology do?

A director of technology, also known as a chief technology officer (CTO) or head of technology, is a senior executive responsible for overseeing an organization’s technological infrastructure, operations, and strategic initiatives. Overall, they play a pivotal role in driving innovation, enhancing operational efficiency, and ensuring the effective use of technology to achieve business objectives. As you can see, the responsibilities of a director of technology are diverse and encompass various aspects. Here is a detailed description of what a director of technology does.

  • Developing technology strategies – The director of technology collaborates with senior management to develop and execute technology strategies aligned with the organization’s overall objectives. This involves identifying opportunities for leveraging technology to drive innovation, improve efficiency, and gain a competitive advantage.
  • Managing IT infrastructure – They oversee the organization’s IT infrastructure, including hardware, software, networks, and cloud services. This involves ensuring the reliability, security, and scalability of IT systems to support business operations effectively.
  • Leading digital transformation – The director of technology plays a key role in leading digital transformation initiatives within the organization. This may include modernizing legacy systems, adopting emerging technologies, and implementing digital solutions to enhance customer experiences and streamline processes.
  • Evaluating emerging technologies – They stay abreast of technological trends and advancements, evaluating emerging technologies such as artificial intelligence, machine learning, blockchain, and the Internet of Things (IoT) for potential adoption. They assess how these technologies can drive innovation and create value for the organization.
  • Managing technology projects – They oversee technology projects from inception to completion, ensuring they are delivered on time, within budget, and according to specifications. This involves coordinating with project teams, allocating resources, and mitigating risks to achieve project objectives.
  • Establishing vendor relationships – The director of technology establishes and maintains relationships with technology vendors, partners, and suppliers. They negotiate contracts, evaluate vendor performance, and ensure that technology solutions meet the organization’s requirements and standards.
  • Ensuring data security and compliance – They are responsible for safeguarding the organization’s data assets and ensuring compliance with relevant regulations and standards, such as GDPR, HIPAA, or PCI-DSS. This involves implementing security measures, conducting risk assessments, and developing data protection policies and procedures.
  • Driving innovation – They foster a culture of innovation within the organization, encouraging creativity and experimentation with new technologies and ideas. They promote collaboration across teams and departments to identify innovative solutions that address business challenges and opportunities.
  • Providing leadership and mentorship – As a senior leader, the director of technology provides leadership, guidance, and mentorship to technology teams. They inspire and motivate team members, foster professional development, and cultivate a positive and inclusive work environment.
  • Collaborating with stakeholders – They collaborate with internal stakeholders, including executives, department heads, and business units, to understand their technology needs and priorities. They communicate technology initiatives, solicit feedback, and ensure alignment with organizational goals and objectives.

Overall, the director of technology plays a critical role in driving technological innovation, ensuring the effective use of technology resources, and enabling the organization to adapt and thrive in a rapidly changing digital landscape.

Director of technology – Skills

Here are some hard and soft skills needed for this role.

Hard skills

  • Proficiency in IT systems, infrastructure, and architecture.
  • Knowledge of software development methodologies and programming languages.
  • Familiarity with cloud computing, cybersecurity, and data analytics.
  • Understanding of emerging technologies such as artificial intelligence, blockchain, and the Internet of Things (IoT).

Soft skills

  • Strong leadership and strategic planning abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving and decision-making capabilities.
  • Adaptability and willingness to embrace change.
  • Ability to collaborate effectively across departments and teams.

Director of technology – Salary

The salary of a director of technology varies depending on factors such as industry, location, company size, and level of experience. On average, directors of technology in the United States earn around $118,808 per year. However, in larger organizations or industries with high demand for technology expertise, salaries can exceed $216,526 annually.

Director of technology – Qualifications and career path

While specific qualifications may vary depending on the organization and industry, most directors of technology possess a bachelor’s or master’s degree in computer science, information technology, or a related field. Additionally, relevant certifications such as Certified Information Systems Security Professional (CISSP) or Project Management Professional (PMP) can enhance their credentials. An executive education program can also help in gaining the tools and knowledge for this position. One such program is the Michigan Ross Executive Education Chief Technology Officer (CTO) Program. This experiential program is designed for senior executives who aspire to succeed in their strategic role in technology, with the foresight, expertise, and capabilities to leverage technology to build a decisive competitive advantage for the organization.


In conclusion, the director of technology plays a crucial role in driving technological innovation and advancement within organizations. With a blend of technical expertise, strategic vision, and leadership skills, they steer organizations towards success in today’s technology-driven world.

The role of a director of technology involves overseeing the organization’s technology strategy, managing IT infrastructure, leading digital transformation initiatives, and ensuring the effective use of technology to achieve business objectives.

A tech director is responsible for developing and implementing technology strategies, managing IT operations, evaluating emerging technologies, and leading technology projects to drive innovation and efficiency within an organization.

A director of technical services oversees the delivery of technical services, including IT support, network management, and system administration. They ensure the availability, reliability, and security of technical systems and infrastructure to meet the organization’s needs.



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