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Strategies to Develop Emotional Intelligence in the Workplace

Emotional intelligence is defined as the capacity to recognize and manage one’s own and others’ emotions. It fosters a sense of empathy for others. Employees, leaders, and senior executives must make an effort towards understanding ‘emotional intelligence in the workplace’, as it is one of the skills that aids in improving communication, management, problem-solving, and relationships in the workplace, allowing them to foster a positive work environment. Not only must you be able to fully appreciate your own emotions, but you must also be able to handle and understand the emotions of others. This is an essential skill for leaders since it helps them train and mentor their team members more effectively. As a result, having a few proactive tactics for developing emotional intelligence skills in the workplace is critical.

5 Strategies to Develop Emotional Intelligence in the Workplace

Here are a few ways you can use to develop emotional intelligence in the workplace in order to foster a better work environment:

1. Elevate your self-awareness

Self-awareness is the driving force behind the development of emotional intelligence in the workplace. Only when one is aware of how they behave in various situations can they fully know their own feelings as well as those of others. Tuning in to your feelings, comprehending your thoughts, and observing your mental state in various settings are the greatest ways to do so. It is not required to act all of the time, but it is critical to pay attention to yourself. You should also pay attention to how your employees react to you as this will offer you a better sense of how you interact with them.

2. Allow yourself to be vulnerable

Fostering a positive and honest working atmosphere is one of a leader’s most important responsibilities. When it comes to being entirely honest about unpleasant situations, however, hesitancy is frequent. As vital as it is to strengthen your team’s confidence in challenging situations, you cannot do so by dismissing the negative aspects of the scenario. No matter how difficult things become, it is critical to remain honest without obscuring any errors or faults. Being vulnerable necessitates a thorough awareness of each other’s situations so that no one feels criticized for doing things their way and freely sharing their ideas. This effectively promotes emotional intelligence in the workplace.

3. Practice empathy

Empathy is the ability to envision how another person is feeling by imagining how you would feel if you were in their position. Being empathetic towards others is an important factor that contributes to emotional intelligence in the workplace. Empathy not only allows you to accurately comprehend the emotions of your peers, but it also allows you to accurately grasp your own emotions because you take the time to understand and visualize your reactions and feelings in situations with others.


4. Communicate frequently and effectively

Communicating your emotions to others and allowing them to open up about theirs in front of you is a good method to comprehend each other’s emotions. It not only promotes a positive work environment, but it also makes it easier to form healthy interpersonal relationships. It helps your staff to be more positive about their organization and leaders because the fear of being criticized for sharing their thoughts is eliminated. Additionally, it aids in the promotion of your organization’s unified vision and mission effectively improving emotional intelligence in the workplace.

Read: Three Ways to Communicate Better at Work

5. Recognize employee efforts

Employees are motivated to perform even better than their capabilities when their efforts to convert a project into a success are recognized. Employees feel a sense of belonging to the team and the business when they are recognized for a job well done, and when they are given the opportunity to discuss how they may work smarter to better their position and duties. It is the simplest thing leaders can do to assist their staff in improving their interpersonal relationships as well as their performance.

Read: Deloitte Managing Emotions Infographic


Employees and leaders must understand how to apply emotional intelligence in the workplace since it can help them grow in ways that benefit their peers’ mental health. The aforementioned strategies are the most simplest to adopt in order to foster an environment that is favorable to each one of the peers.

MIT PE Artificial Intelligence and Machine Learning

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