Emotional intelligence is an essential characteristic for success in almost all fields. Daniel Goleman, the founder of Emotional Intelligence, defines it as: The ability to recognize, understand and manage the emotions of ourselves and others. It gives you resilience, confidence, the ability to connect with others and understand their actions. Emotional Intelligence helps you navigate difficult situations, people and conversations. According to Goleman’s research, a high EQ (Emotional Quotient) is a greater predictor of success than a high IQ. In this two-hour course, you will learn how emotional intelligence shapes your life. You will learn simple, but powerful skills for developing your EQ, and key situations where heightened emotional will significantly impact your success. Training Topics: The Foundation of emotional intelligence

• What it is, and why it’s so important
• Specific examples of the role it plays in your life

Tactical vs. responsive thinking

• How to envision consequences and unintended consequences
• How to leverage time for better outcomes

Understanding emotional triggers

• Identifying your personal emotional triggers
• Strategies for recognizing when they’ve been pushed

Reframing your perspectives

• How to identify opportunities in seeming catastrophes
• How break negative mindset cycles

Controlling potentially toxic interactions

• How to turn criticisms into positive moments
• How to turn down the emotional volume in interactions with yourself and others

After the course

• Four weeks of email reinforcement and self-assessments
• A certificate of completion from Belding Training