The 3 E’s Behind Customer Loyalty

Learn the 3 E’s behind customer loyalty. It’s important for customers to admire your brand in order to be loyal to it so brands need to know how to make customers trust, love and respect your brand.

Research has shown that brands with high customer loyalty implement ways to attract and offer value to their customers. It’s no secret that the pandemic has drastically shifted customer needs and wants. While the pandemic has also brought on supply chain challenges across the globe, issues like social injustice, climate change and others have stuck around since before the pandemic.

So in rising market uncertainty and constantly shifting market needs, brands are struggling to find a way to stay relevant to their customers. Research shows that brand admiration is the key.