Performance-improvement feedback from managers is aimed at improving employee performance. It is intended to bring about positive change. But with the wrong kind of feedback, it could inspire defensiveness, excuses for poor performance, or skepticism of the managers’ point of view. Research by Humanly Possible’s Jackie Gnepp, Chicago Booth’s Joshua Klayman, Victoria University of Wellington’s Ian O. Williamson, and University of Chicago’s Sema Barlas suggests future-focused feedback can help get the desired results from employees. Read More Become a global executive with University of Chicago Booth School of Business. Click to know more about the Chicago Booth Accelerated Development Program (Chicago Booth ADP).