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A Guide to Business Communication

One of the most essential aspects that not only get things done efficiently but also develop trust and solid interpersonal connections is business communication. However, is not restricted to emails and one-on-one meetings. Companies adjusting to remote and hybrid work models must be comfortable with certain developments in corporate communication as well so that everything is fully understood by the workforce regardless of where they are working from. Certain methods of business communication not only transmit the intended message but also improve your personal and team efficiency and effectiveness. It also helps you to drive action and achieve your goals more effectively. Jenny Rae, managing director at Management Consulted, presents a full approach to comprehending business communication in this YouTube video on the ‘Management Consulted’ channel to help you master these strategies.

Jenny starts the video by explaining the many sorts of business communication, the first of which is emails. Emails, in her perspective, have gotten far less professional over time. She argues that, although older emails were formatted like letters, the way we send them now has dramatically altered. She believes that emails should begin with a takeaway. This involves explaining the reason for drafting the email. In addition, emails must now include bold content to highlight the specific material that is most important and requires quick action on the part of the recipient. Meetings are the second type of business communication she mentions. One of the biggest issues with meetings, in her opinion, is that people attend meetings primarily to find out what the purpose of the meeting is. She proposes that meetings have clear agendas and takeaways in advance so that attendees arrive prepared for the discussions. This increases the meeting’s productivity. Finally, she discusses the third and final kind of business communication: discussion. While a discussion, in her opinion, is not actually perceived as a meeting with an agenda, there should still be one essential idea that you focus on so that you make good use of time during the discussion and do not become sidetracked while having the discussion.

The better the effectiveness of business communication, the deeper the level of understanding of the issue among employees, resulting in the intended outcome. As a result, aside from technical and operational developments, business communication is an area in which firms must focus for their own advantage.

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