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Best Career Roles and Salaries in Business Process Management

As businesses expand, it becomes essential for companies to streamline their business processes. To ensure advantageous changes, companies now prefer to hire professionals that specialize in business process management. Let us look at some of the best career opportunities in process management

What is business process management (BMP)? 

In the 21st century, businesses have departments that consistently coordinate and depend on each other. Such functioning is maintained by opting for different processes. In business process management, professionals essentially analyze the business processes, find potential problem areas, and deploy effective solutions. 

What are the top skills to ensure success in BPM?

Skills needed for BPM are divided into different types of transformational, operational, and technical competencies. 

  1. Communication skills
  2. Change techniques
  3. Project management
  4. Knowledge and organizational structure and culture
  5. Business process governance and process policy management 
  6. Business process modeling, analysis, and design 
  7. Process performance management
  8. Process analysis 
  9. Business process optimization and simulation 

What are the best career roles in business process management?

BPM is a vast field, and there are different career roles that you can opt for. Following are some of the best career options. 

Business Analyst

In process management, the job of a business analyst is to assess business processes to understand the issues within the system. They essentially bridge the gap between problems and technical solutions.

Role of a business analyst: A business analyst has to understand business needs, assess the impact of any change, document those impacts, and finally communicate the relevant details to the stakeholders. 

Business analyst’s average salary: $81,500 per year


Business Continuity Planner

Business continuity planners are in charge of ensuring that a business is running properly for the long term. Part of their job is to recognize threats and define potential risks. 

Role of a business continuity planner: They are someone who strategizes and develops business plans to ensure businesses are running smoothly. They have to make sure they have backup plans in case the business faces any problems or in case of emergencies. They often work in times of emergencies, ensure asset protection, and keep the processes up to date. 

Business continuity planner’s average salary: $68,436

Process Improvement Specialist

This job is considered to be one of the most challenging career options because no specific skill is required. Generally, companies look for someone with analytical skills, software skills, and communication skills. 

Role of process improvement specialist: This role involves a combination of consulting, quality improvement, recording data outcomes, quality assurance, process improvement, and performance improvement.

Process improvement specialist’s average salary: $76,150

Strategy Manager

A strategy manager is an executive-level position, as they are in charge of aligning processes with business strategies. 

Role of strategy manager: A person working in this position is responsible for formulating growth strategies. They are responsible for structuring workflow, devising policies, and influencing growth rates. They also are in charge of setting the company’s growth objectives with minimal risks. 

Strategy manager’s average salary: $103,689

What are the qualifications required? 

There are certain qualifications that are a must to secure a job in business process management, as it requires multiple skills and tools to do the job properly.

  1. Bachelor’s degree: To secure this position in large organizations, the minimum requirement is a bachelor’s degree. As the position requires complex functions and is quite demanding. To ensure that you know the basics properly a bachelor’s degree is important. It would be better to have a degree in management, finance, industrial technology, or other related fields. 
  2. Master’s degree: A master’s degree is definitely an added advantage when applying for this job as a fresher. If you are already working in the position a master’s degree will help to secure better pay or get a promotion. But ensure that you are picking the right degree. One such program would be the Global Master of Business Administration (Global MBA) from the Richard DeVos Graduate School of Management. This program covers the fundamentals of business processes and includes a module on process improvement for managers to help them advance in their careers. This program is a robust and comprehensive program that will equip you with the tools to uncover and solve complex and transformational business challenges. 
  3. Certification: This is an optional and not a compulsory requirement. But having a certification in business process management can help get an edge in the business. As it would be specifically for the position.
  4. Experience: Today, experience is given a lot of importance as it shows that you are capable of handling things in the real world. It is helpful to have hands-on experience in process improvements, team management, analyzing quantitative and qualitative data, and establishing business metrics.


Considering the complexity of job roles in business process management, acquiring different skills is important. And as many companies usher in building processes for efficiency, they will have a need for professionals involved in business process management. In this article, we mentioned a few main job roles, but there are several other roles for you to apply for.


Both the job roles ensure that processes are in place for a project or product to be delivered successfully without any disruptions. But the perspective of business process management is on a larger scale and business-centric while project management is specifically project or product centric.  Global Master of Business Administration (Global MBA) from the Richard DeVos Graduate School of Management is developed in such a way that you can prepare for both job roles.

There are three types of categories in business processes namely systems-centric processes, human-centric processes, and document-centric processes. Systematic-centric processes involve building processes without human intervention. Human-centric processes as the name suggests require human interaction at every step of the process. And lastly, document-centric processes having processes that follow proper documentation. This involves formatting, verifying, production, and signing of documents.

The average salary in BPM is $139,700 per year, according to

This type of BPM uses cloud computing for process management via an application server.

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